Privacy policy

Privacy Policy

At Chap3D, we respect your privacy and understand the importance of keeping your personal information secure. This Privacy Policy describes how we collect, use, store, and protect your information when you visit our website or purchase our products. Our aim is to provide you with a safe, transparent, and hassle-free shopping experience.

1. Information We Collect

To process orders and improve our services, we may collect the following information:

Personal Details:

Full name
Mobile number
Email address
Delivery and billing address
City, state, and PIN code

Website Activity:

When you browse our website, certain information may be collected automatically, including:

Products and pages you visit
Items added to your shopping cart
Browsing preferences and website interactions
General information about your device and browser

Cookies:

Our website may use cookies and similar technologies to remember your preferences, improve website functionality, and understand customer activity. You can manage cookie preferences through your browser settings. Some website features may not work properly if cookies are disabled.

2. How We Use Your Information

The information collected may be used to:

Confirm, process, and deliver your orders.
Contact you regarding purchases, payments, and shipping updates.
Respond to your questions, requests, and customer support enquiries.
Improve our products, website experience, and services.
Share promotional updates and special offers, where permitted.
Detect suspicious transactions and prevent misuse of our website.

3. Sharing of Personal Information

Chap3D does not sell or rent customers' personal information to third parties.

We may share necessary information with selected service providers who help us operate our business, such as:

Shipping and delivery companies.
Payment processing services.
Website hosting and technical support providers.
Customer communication and support services.

Information is shared only when required to perform these services or meet applicable legal obligations.

4. Protection of Your Information

We take reasonable steps to prevent unauthorized access, misuse, alteration, or disclosure of your personal information. We use appropriate security practices to safeguard the information shared with us.

Although we make every reasonable effort to protect your data, no online platform or electronic transmission can guarantee complete security.

5. Children's Privacy

Chap3D does not knowingly collect personal information from children under the age of 13 without appropriate parental involvement. If we become aware that such information has been collected, we will take reasonable steps to delete it.

6. Third-Party Websites

Our website may contain links to external websites or services. These platforms operate under their own privacy policies, and Chap3D is not responsible for their content, security, or data-handling practices. We encourage customers to review their policies before sharing personal information.

7. Changes to This Privacy Policy

We may revise this policy whenever necessary to reflect updates in our business practices, website features, or applicable regulations. Any revised version will be published on this page along with the updated policy details.