Refund policy

Return & Refund Policy

No Returns or Exchanges

We do not accept returns or exchanges on any products. All sales are final. We kindly request customers to carefully check the product size, design, colour, and details mentioned in the product listing before placing an order.

Important – Please Check Your Order Upon Delivery

We request you to carefully inspect your order as soon as you receive it. Please check the product's size, design, colour, and overall condition.

Damaged or Broken Products

Your satisfaction matters to us! If you receive a product that is broken, damaged, or defective, please don't worry. Simply take clear photographs of the damaged product and send them to us immediately through our contact details.

Our team will review the issue and do our best to assist you with a suitable solution.

Please note: Any damage-related concerns must be reported with clear photographs as soon as possible after receiving the order.

Refunds

Since we do not accept returns or exchanges, refunds are not available for change-of-mind purchases, incorrect size selection, or personal preferences.

However, if you receive a damaged or defective product, please contact us with photographs so we can review the issue and assist you accordingly.

Contact Us

For any questions, concerns, or assistance regarding damaged products, please contact us at:

Email: chap3dstudio@gmail.com

We truly value your trust and are always happy to help you!